This candidate brings over 15 years of solid Personal Insurance experience, is bilingual in Spanish, and is proficient in AMS-360. Actively licensed in P&C, they have worked with a wide range of carriers including Mercury, CHUBB, Safeco, Progressive, Arrowhead, Stillwater, Lemonade, and CA Fair Plan. Most recently served as a Personal Lines Account Executive at a fast-paced agency, splitting time evenly between servicing and sales. Known for delivering white-glove service to high-net-worth (HNW) clients—proactively managing policy changes, re-marketing renewals, cross-selling, and guiding clients through premium increases and coverage enhancements like umbrella policies and increased auto limits. Extensive experience handling walk-in clients, billing, endorsements, ACORD applications, ID cards, binders, and lender communications. In a prior role, managed a high-volume book with consistent walk-in traffic and non-stop re-marketing of renewals, from claims to invoicing. A strong relationship builder who thrives in busy environments and delivers a high-touch client experience.