Motivated Personal Lines customer service expert with a proven track record of providing exceptional support and cultivating positive relationships. • Licensed insurance agent (Personal Lines only) with experience in sales and customer service. • Proven ability to work in fast-paced environments and consistently exceed performance goals. • Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers and colleagues. • Experience in conflict resolution and de-escalation, with a customer-oriented attitude and high degree of empathy and compassion. • Proficient in Microsoft Office, including Teams, Word, and Excel. • Ability to work independently and as part of a team, with a strong attention to detail and time management skills. • Willing to learn and grow, with a eagerness to take on new challenges and responsibilities. • Strong analytical and problem-solving skills, with the ability to navigate complex situations and find solutions. • Possesses a strong professional image, with excellent communication skills both face-to-face, by phone, and via email and written communications. Open to Direct Hire, Temp-to-Hire and Temporary positions paying $55-65,000/year