An adaptable Employee Benefits Account Manager with over 15 years of experience across all employee benefit lines (medical, dental, vision, life). Holds active Life & Health licenses and has worked with major carriers like Blue Cross, Anthem, Blue Shield, Delta, Aetna, Cigna, Guardian, and Met Life. Recently held a dual role as an Executive Account Manager and Team Lead at a major insurance brokerage. Managed 35 accounts worth $10 million in premiums and led a team of six. Handled a diverse range of clients, from small groups to 1500 lives, including restaurants, hospitality, transportation, tech, and wineries/agriculture. Responsibilities included client inquiries, application submissions, proposal creation, presentations, enrollments, and COBRA assistance. Previously, excelled at another top insurance firm, advancing from National Accounts Admin Lead to Senior Account Manager, Benefits Administration. Managed $10 million in revenue, focusing on healthcare and hospitality industries with large self-funded groups. Assisted clients with claims, renewals, and regulatory compliance. Earlier, served as a Call Center Supervisor at a Third Party Administrator, overseeing 28 agents handling mid to large enterprise clients. Responsibilities included sales support, claims processing, enrollment, training, and procedural setup.