Commercial Lines Account Manager with an active Property & Casualty license. Experienced in managing large books of business, including accounts with annual premiums ranging from $100K to over $3M. Background includes supporting multiple producers, supervising CSRs, and handling both new business and renewal marketing. Skilled in a variety of agency management systems, including EPIC (marketing), AMS360, and EzLynx. Proven ability to manage complex accounts across diverse industries such as construction, financial services, union liabilities, trust funds, and general commercial lines. Strong track record in processing certificates, endorsements, and providing comprehensive account servicing. Previously held the CISR designation and is motivated to obtain it again.